I just logged into myCIC today and noticed they have changed the user interface. They now have a section to upload the requested documents. I went ahead and updated the PCC and RPRF scanned copies myself to ensure there is no miss.
Yes.. i am in the same boat. parents are waiting for either PCC or RPRF request after medicals.
Whats you Medical and background check status??
Medicals status is Medicals received, no mention of any BG checks so far... I have not yet managed to link my CIC account so what I see is from the online tool
it is not too bad if they giving a suggestion to contact Ottawa. So supposing the VO in Ottawa will make final decision and they should look at the SA refusing report and could be a big chance to find the mistake. How about calling cic customer service to tell your situation and see if they could give some suggestion or make a special note in your "my cic account". And also you can write a explaination letter and upload in cic account under"optional document", It could be helpful. That is all methods that I can image.
Call the Call Center and they will help you to link your application. There may be unexpected spelling of the city of birth (as it was in my case) or something else...
