Hi there,
my case is similar to yours. My mom's medical file was received on Dec 31, 2016. The CIC account shows that the Medical has passed. It does not say anything about the police certificate. Additionally we have a line that says they are waiting for additional documents from us. I have emailed them once using the web-form and said that we have submitted the medical and the Police Certificate and we know that they have received it so we do not know what they are asking for. They emailed back saying that they have confirmed what we had said and that they will contact us if they need anything more. Have not heard anything. The my account also shows that they have not started the background check yet. I am starting to get worried. The medical results are only valid for another 4-5 months before it will be a full year. My mom also has been delaying her trips out of the country fearing that we will get the passport request as soon as she leaves the country. Please let me know if anything changes with your file.
my case is similar to yours. My mom's medical file was received on Dec 31, 2016. The CIC account shows that the Medical has passed. It does not say anything about the police certificate. Additionally we have a line that says they are waiting for additional documents from us. I have emailed them once using the web-form and said that we have submitted the medical and the Police Certificate and we know that they have received it so we do not know what they are asking for. They emailed back saying that they have confirmed what we had said and that they will contact us if they need anything more. Have not heard anything. The my account also shows that they have not started the background check yet. I am starting to get worried. The medical results are only valid for another 4-5 months before it will be a full year. My mom also has been delaying her trips out of the country fearing that we will get the passport request as soon as she leaves the country. Please let me know if anything changes with your file.
Hi All
I am new to this forum. I had applied for my parents' PR in Jan 2016 at CPC-Mississauga. Below are the details:
Application reached: Jan 4 2016
Medicals and PCC requested : October 2016
Medicals submitted : Dec 2016
PCC submitted: Dec 2 2016
The online status has shown "medicals received" since Jan 2017. It does not show anything about the PCC. When I called in the automated system it did not say "more documents needed" or anything. Can you please let me know what is the next procedure? Would the online status explicitly show anything about the background check? I have tried to be made the representative on the file but they keep rejecting the application for one reason or the other. Once I called one time, the call center agent was kind enough to tell that the file was still in Ottawa. Is that normal? Has anyone else had the same experience. I am really concerned now as I dont know whats happening with the file and we had to delay my parents' trip here in the expectation that the PPR may come any time.
Please advise, thanks.
AH.