Sadly, this is the issue, it was not transferred. It sits in Sydney. Maybe some special security check they do, I do not know. But why your file in London? And not Kiev or Warsaw? You probably stay in a different country than Ukraine?[/QUOTE
I've heard that sometimes they proces and finalize applications at Sydney too or send them to local VO at the latest stage to finalize. So, don't stress too much about it
)
I have been staying in Warsaw for the last 5 years, but I put my Ukrainian address in the application as I am going to move back to Ukraine soon and wait for a decision there.
Why London? No idea! It was quite surprised for us too. Anyway, I know that they might send applications to VO different than your local one for work redistribution and even can move your file from one local VO to another during the process for the same reason. So, that is quite normal.
No biometrics request for you either?