To be honest, I don't think it makes a difference. we haven't had a lot of luck with getting replies from them so far, but yes, they did reply to our recent email regarding clearing a confusion around our medical, and I think the main reason they did reply is because it was their mistake to begin with.Grizzlybear said:Oh ok, I did consider the same too but when I looked into it I changed my mind. Do you know if LVO reply the emails of lawyers or do they ignore them too?