Long story short:
Yesterday, we finally received updates from a MP concerning my partners application. It looks like they did receive the RFPR fee, however the payment acknowledgement was matched to the wrong file. So that was the big hold up. A request was then made yesterday by the officer, to have the information matched to the correct file.
I just checked my email today and BOOM PR

I really wanted to thank everyone on this forum for your support and guidance.
Yesterday, we finally received updates from a MP concerning my partners application. It looks like they did receive the RFPR fee, however the payment acknowledgement was matched to the wrong file. So that was the big hold up. A request was then made yesterday by the officer, to have the information matched to the correct file.
I just checked my email today and BOOM PR
I really wanted to thank everyone on this forum for your support and guidance.