Hi! If I recall correctly, Lamour received the passport back in just over 2 weeks I think. She believed that the 2 extra holiday days off with Easter during that time caused a delay.
My husband submitted his on Tuesday and we were able to track through DHL that the visa office received it Wednesday, but no word since then. He had traveled to Accra to do the remedical and remained there in the hopes he would receive PPR soon after, which happened sure enough. We are hoping that this week he may get it back, since he is in Accra already, but today is a holiday there so I guess we will see what happens.
I am very sure you will receive the passport back in the coming days. I have read that Accra does not always send the email indicating that the visa has been sent out through the courier, so if you are able to track it directly through the courier, I would give that a try. Good luck, we are so close!
Thank you so much for your response! I hope we get a good news. Will keep you posted when we receive any news.