ok to assist you with my advise since i have gone there to also fill some paper work for my Canadian daughter,i suggest you get every correspondents as a member advised you and give to your wife to take it to the high commission and she will be asked to talk to a front desk and with your correspondent,if the documents you requesting is available,it will be given to your wife right away.
If i may ask you,in your notes,how long did it take after your file was transferred to the Accra office before you saw recommended pass or pass.i ask because from my first notes i ordered,it said it wasn't started and on ecas,it showed in progress.After i ordered my second notes,i was expecting to see a remark from the visa officer each recommended pass,but it only said Not started.Does it mean,the file wasn't updated before it was generated?i am in my 10 months now and no word from the visa office.