In the same situation
@Tels. I submitted my family's application to Ghana Visa office and was delivered on March 20th. No response since then. Hoping to receive medical request soon. I would advise you raise a web form to inquire on the status of your application or ask your spouse in Canada to call cic on your behalf.
Received this after I sent an inquiry via webform last week. I think you can do same.
Good day XXXXX
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We can confirm the reception of the documents.
If further information is needed, a request may be sent by the responsible office.
We hope the information provided is helpful in assisting you with your enquiry.
We would also like to suggest the following online services that might be helpful to you with any immigration, refugee and/or citizenship future requests: