What is the status? Is it "In Process" or "Application Received"? If it says in process then it's probably still not received. The additional line should say we started processing your application on xx-xx-xxxx, under the PA section.
Eg:
Permanent Residence
- We received xxxxx's application for permanent residence on April 17, 2020.
- We started processing your application on January 26, 2021.
That is if the VO received and started processing it.
If the VO only received the application and hasn't started processing it yet then the status would be Application Received and there will only be the line of "we received the application" and in your case "the medicals" too.
Hope what I said makes any sense