Hi everyone
I sent an email to Ottawa office last night and today they have replied with the following
Good day,
Your file is currently under review and requires additional verifications. As a result, the assessment period will be outside of our posted processing times.
Unfortunately at this time we are not able to determine when your application will be finalized, but our office will contact you as soon as all verifications are completed, or if any additional information or documents are required.
We appreciate your patience and ask that you keep correspondence with our office to a minimum.
They replied pretty quickly. My file is not under SS. What additional verifications are they doing. Any thoughts?