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Techincal Error when uploading documents online

g.guerreroja

Newbie
Aug 10, 2021
9
0
Hello! Today i was trying to upload all the forms and documents on the online platform to finally submit my application. I made a mistake when uploading my passport, so i deleted it to upload it again but i haven't been able since, when i try to upload it i get a message: "There was a technical error when handling your request. Please try again later."
It's been like this for almost 4 hours. Is this normal? Does anybody know what should i do? Should i wait a little longer? I was really hoping to submit my application today or tomorrow at most.
 

Namtu

Full Member
Nov 30, 2020
35
4
I am also facing this. It shows error when trying to upload documents. Extremely frustrating.
 

DimT44

Hero Member
Apr 5, 2021
944
332
Hello! Today i was trying to upload all the forms and documents on the online platform to finally submit my application. I made a mistake when uploading my passport, so i deleted it to upload it again but i haven't been able since, when i try to upload it i get a message: "There was a technical error when handling your request. Please try again later."
It's been like this for almost 4 hours. Is this normal? Does anybody know what should i do? Should i wait a little longer? I was really hoping to submit my application today or tomorrow at most.
I am also facing this. It shows error when trying to upload documents. Extremely frustrating.
Several people on the forum reported that using a different browser or device (specifically using Google Chrome on Windows) seemes to have resolved the issue. Did you try that?
 
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Reactions: Namtu

g.guerreroja

Newbie
Aug 10, 2021
9
0
Several people on the forum reported that using a different browser or device (specifically using Google Chrome on Windows) seemes to have resolved the issue. Did you try that?
I already tried that, didn't work. It's been almost 24 hours with the same issue, getting really frustrating.
 

wyllie7

Newbie
Oct 25, 2021
3
0
Also dealing with the same issue. Contacted IRCC for tech support a month ago, they asked me to send screenshots, I did, still no progress.
 

g.guerreroja

Newbie
Aug 10, 2021
9
0
Also dealing with the same issue. Contacted IRCC for tech support a month ago, they asked me to send screenshots, I did, still no progress.
I kind of solved it. I realized that the files that i wasn't able to upload where the ones with the longest file names, so i just shortened them a little a it worked. Hope that works for you.
 

matohsrap

Newbie
Jun 11, 2021
6
0
Hello! Today i was trying to upload all the forms and documents on the online platform to finally submit my application. I made a mistake when uploading my passport, so i deleted it to upload it again but i haven't been able since, when i try to upload it i get a message: "There was a technical error when handling your request. Please try again later."
It's been like this for almost 4 hours. Is this normal? Does anybody know what should i do? Should i wait a little longer? I was really hoping to submit my application today or tomorrow at most.
did you get solution ? Have been getting same error for the last two days.