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Mar 21, 2025
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> First-time/Fresh Application.
> Main-Sponsor is the official Representative for this Application.
> Main-Sponsor & Co-Sponsor (Daughter & Son-in-Law) are both Canadian Citizens, living in Canada and applying for both Parents (Mother & Father), living in Bangladesh.
> Online Application submitted via IRCC Portal (NOT the "IRCC Portal - New version"): https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/parent-grandparent-super-visa/apply.html


> Application Submission Date: February 28, 2025.
> Submission Confirmation letter with generated Application Number: February 28, 2025.
> Biometrics Collection Letter (BCL) with Application Number and UCI: February 28, 2025.
> Biometrics Submission Date: March 03, 2025.
> Biometrics Enrolment Status Updated in IRCC Portal: March 03, 2025.


⛔ For the 'Mother' from March 03, 2025 onwards: The biometric information has been updated in the 'Applicant information' section such as Biometrics number, Date of biometrics enrolment, and, Expiry date. However, the detailed application status under 'Biometrics' still shows: "We need your fingerprints to process your application."... Same reflects in the IRCC Application Status Tracker (https://ircc-tracker-suivi.apps.cic.gc.ca/en) for biometrics status as "In progress".

✅ For the 'Father' from March 03, 2025 onwards: The biometric information has been updated in 'Applicant information' section and 'Applicant status' section shows: "Latest update: Biometrics - March 3, 2025: Completed." Also, the detailed application status under 'Biometrics' shows: "March 3, 2025 Completed." which also reflects likewise in the IRCC Application Status Tracker for biometrics status as "Completed".

> On March 18, 2025: After 2 weeks (15 days) of waiting and unchanged status of this Application, I decided to raise this concern (Mother's Biometric Status Not Updated in Super Visa Application) and advised the authority with a letter and screenshot via IRCC Web Form: https://www.canada.ca/en/immigration-refugees-citizenship/corporate/contact-ircc/web-form.html

> Same-day, 1st Reply (March 18, 2025) from IRCC (Just the body-part from the email is shared):

"We acknowledge receipt of the documents. Please note, for technical reasons, they may not be visible in your online account. Rest assured that your supporting documents are indeed added and available for officer review.
  • If your enquiry was solely to provide documents, please note this is the only response you will receive.
  • If your enquiry included additional questions in addition to the documents, they will be addressed separately, as soon as possible.
While your application is being processed, we recommend consulting the Check your application status."



> Just received a 2nd Reply for the same enquiry today (March 21, 2025) from IRCC! (Just the body-part from the email is shared):
We verified the information on file and are pleased to confirm that the biometrics received by the responsible office and will be updated accordingly once the assessment is completed.
Since this file is currently located at the Canadian visa office in Singapore, Singapore, we invite you to contact them directly if you wish to:​
  • Report important changes,
  • Provide documents,
  • Obtain information regarding the status of the application, or
  • Enquire on an outcome to a request.

In order to contact this visa office, please fill out the IRCC Web form.​


However, other updates on this Application are as follows:

> Review of eligibility:
"Your application is in progress. We will send you a message when we start reviewing your eligibility."

> Background check:
"We are processing your background check. We will send you a message if we need more information."

> Final decision:
"Your application is in progress. We will send you a message once the final decision has been made."
 
✅ Checked and verified the Biometrics data in the official IRCC Biometrics verification site: https://onlineservices-servicesenligne.cic.gc.ca/extapp/bioStatusQuery


⌛ Processing length during Application submission in the IRCC Processing Times checker: https://www.canada.ca/en/immigration-refugees-citizenship/services/application/check-processing-times.html

Super visa (parents and grandparents)
Processing time

Bangladesh
78 days
Last updated: February xx, 2025 Updated weekly



This means, 78 days from the date of Application submission (February 28, 2025), which is May 17, 2025 in a typical/ideal situation.
 
UPDATE!

✅ For the 'Mother' from March 24, 2025 onwards: The detailed application status under 'Biometrics' now shows: "March 24, 2025 Completed." (This was originally completed on the same-day with 'Father' on March 03, 2025). Same reflects in the IRCC Application Status Tracker for biometrics status as "Completed".




Observation — Not to worry about but, something to keep in mind:
• IRCC Portal
and IRCC Application Status Tracker do not synch / do not use 'Handshake' technology to synch/update/reflect the latest status of the Application on both tools.
• Biometrics 'information' (for one of the applicants) was updated same-day on March 03, 2025 but 'status' on March 24, 2025 in IRCC Portal and on March 25, 2025 in IRCC Application Status Tracker.