Good day. Applied for Supervisa on 26 May 2021 and did Biometrics a few days after. Since then no update. I requested GCMS. Has anyone come across this or know what does it mean "Internal application error"? Who must I reach out to? or what additional queries should I make?
What are you folks doing alternatively?
Thank you in advance.
Below is an excerpt from the GCMS notes.
NOTES: 2
Created Date: 2021/05/27
Created By: EAIDEBUG
Updated Date: 2021/05/27
Updated By: 1-4JQ8-19
Restricted: N
Label: Adm/Info Sharing Office: GCMS-System
Text: Activity Type - Biographic/ Genre d'activite - Biographique Partner / Pays - USA
Activity ID / ID de l'activite - becb07fe-2bc0-4618-a977-e1677f16fbfc
Request Type - Biographic Request Response/ Genre de demande - Reponse de demande biographique
Errors Returned / Erreurs retournees - E99 - Internal Application Error
Instructions to User - Contact GCMS Helpdesk or Proceed with processing the application, at the VO's discretion.
Instructions a l'utilisateur - Veuillez contacter le Bureau d'aide du SMGC ou Continuez avec le traitement de la demande, a la discretion du BV.