Hello guys I have applied on April 25 online under spp. I am I'm same situation as you where agent was not willing to share the login credentials so I could not track anything.. however I received an email from embassy on may 28 that they require my photo graph again.its been 56 days and there has been no response so I called directly today to ircc in Canada .mif you have an application number you can check the status and even talk with their customer service help for more information...I have checked the status on IVR and they said they are currently reviewing my eligibility which my agent has never shared...so don't be sad call Canada office with the application number and you shall get your live status and even talk with them..the number to call from outside Canada is +1613-944-4000 . Thanks me later...and be positive we all will receive visa soon.
This is the only way to track the application if you have applied online...without help of agent....all you need to know is your application number that starts with S and can be found on the first email that you received that is the confirmation email...you will get the current live status...thanks me later...