You should give this to your MP and let them remind Ottawa people!
I pulled it out from another topic. It was supplied by OhCanadiana:
Even if the officers had other cases in progress, they would need to respect the receipt date. Per OP-1:
"For assessment purposes, visa offices receiving a transferred file must respect the original date
on which the application was received as the “lock-in” date. For processing purposes, all
processing steps for the files transferred to an office, including the scheduling of interviews,
should be the same as for all other applications received in the office on the date corresponding to
the “lock-in” date of the received file. This means that an application that is received in Paris in
July 2002 and transferred to New Delhi in March 2003, would enter the New Delhi queue as of
July 2002."
www.cic.gc.ca/english/resources/manuals/op/op01-eng.pdf