Status removed from ECAS

[thanuxxi]

ecas down again

 

[maverick85]

No ECAS access since last night.

 

[anarsoul]

I did file a CSE regarding non-working ECAS.

 

[cr_ramos07]

It's been two weeks already... hopefully they'll fix it soon

 

[Bahamas]

right if they are doing mass DM/PPR , i m ok with temporary ECAS down

I second this. LOL 8)

 

[SelinaS]

I did raise a CSE when it was first gone. below is the response:


Dear xxxxxxx,

Thank you for contacting Citizenship and Immigration Canada (CIC).

We have verified your e-Client Application Status (e-CAS) account and have found that your application status is available through e-CAS using the information you provided.

In order to access your account, you must enter your information exactly as follows:

Identification Type: Application Number / Case Number
Identification Number: Exxxxxxx
Surname/Family Name: xxxxx
Date of Birth: xx/xx/xxx
Place of Birth: xxxxxx
We hope this information is helpful.

Hi HakikiKanada, the email that I got was different from yours and I was not suggested to use any info to login.. Does anyone receive one with the same content?

Sir, Madam,

Thank you for contacting Citizenship and Immigration Canada. I am pleased to follow up on your request:

We are currently looking into the issue described in your email. We will communicate with you as soon as we have more information.


The information in this email is meant to assist you in understanding the immigration and citizenship policies and/or procedures. If you plan on consulting this email again at a future date, please visit our website at www.cic.gc.ca to ensure that you have the most current information.

I would also like to suggest other online services that you might find helpful:
Download application forms and guides
Change of address
Check your application status
Help Centre to find answers to your questions .....

 

[coco247]

The real failure is the lack of communication from CIC indicating their failure to communicate. 8)

Totally agree. They ahould put some notice at least.. ah.....

 

[naredont]

Same here again goes down- ECAS not working

 

[cseeker]

ECAS page has following notice displayed:

Please note that some citizenship applicants are currently experiencing technical difficulties with our e-Client Application Status online tool. We are working to resolve the issue as quickly as possible. In the meantime, you may refer to the processing times Web page for an estimate of how long it may take to process your application. Thank you for your patience.

 

[anarsoul]

ECAS page has following notice displayed:

Please note that some citizenship applicants are currently experiencing technical difficulties with our e-Client Application Status online tool. We are working to resolve the issue as quickly as possible. In the meantime, you may refer to the processing times Web page for an estimate of how long it may take to process your application. Thank you for your patience.

But we're not citizenship applicants.

 

[ntwkengg]

But we're not citizenship applicants.

this is old message on their site.... my ecas is down from more than 2 weeks now....

 

[Queries]

ECAS gone again .... initially it had 5 lines then it came back to 2 then 3 and now gone again ... don't know whats happening ....

 

[kanwar80]

Anyone with ECAS access again ?

 

[riddymon]

As long as the golden PPR shows up in my inbox...ECAS can take as long as it wants to come back up..lol. I'm now going into month 4 of my application. Last submitted document was mid-september and last correspondence from cic (ghost email) was like 3 weeks ago. I have 0 clue what's happening with my application..didn't think it would take this long..2 more months to go.

 

[anarsoul]

Guys, please do file a CSE regarding non-working ECAS: https://secure.cic.gc.ca/enquiries-renseignements/canada-case-cas-eng.aspx