I did raise a CSE when it was first gone. below is the response:anarsoul said:Yeah, mine as well. I'm going to file a CSE tomorrow morning.
I'd suggest filing it again with screenshot attached.HakikiKanada said:I did raise a CSE when it was first gone. below is the response:
Dear xxxxxxx,
Thank you for contacting Citizenship and Immigration Canada (CIC).
We have verified your e-Client Application Status (e-CAS) account and have found that your application status is available through e-CAS using the information you provided.
In order to access your account, you must enter your information exactly as follows:
Identification Type: Application Number / Case Number
Identification Number: Exxxxxxx
Surname/Family Name: xxxxx
Date of Birth: xx/xx/xxx
Place of Birth: xxxxxx
We hope this information is helpful.
The access is intermittent so wait for few hours and try again.Duskyblue said:My ECAS disappeared today. Had it back for about a week. Ach.
I had access when I checked 3-4 hrs back. Unable to access now. Neither with App Number, not with UCIStAnger said:The access is intermittent so wait for few hours and try again.
Yep, exactly the same here: my ecas disappeared like two weeks ago, then last week it came back with fewer lines (used to be 5 lines but in the comeback, only 2 first lines were left). Today, once again, I cannot access ecas..Duskyblue said:My ECAS disappeared today. Had it back for about a week. Ach.
mine gone too.. T THakikiKanada said:My ECAS Access has göne again!
The real failure is the lack of communication from CIC indicating their failure to communicate. 8)Hansdza said:Hopefully it s not a serious system failure.
right if they are doing mass DM/PPR , i m ok with temporary ECAS downvishalv said:it seems that for the vast majority, ECAS access is gone. I'm sure it must be a temporary issue and that CIC is working to rectify it at the earliest.
More than ECAS access, I'm worried about the progress of our applications. For many of the folks including myself, the progress is slow. I just hope that atleast by December, some of us will get some news regarding the outcome of the application. :