Today i got a refusal letter from CIC London office. The reason they mentioned to refuse " By not submitting the requesting document with in mention deadline. But Actually we haven't received the letter. The contact address on the refusal Letter is also incorrect, when i checked my submitted Application IM008 AND other submitted document i realize that that CIC made a typographic mistake by not recording correctly my spouse contact address.in fact the refusal letter was the first letter which is receive by my spouse by inquiring into post office. Also we have't informed by any email, though we provided emails in the submitted forms. Also it says in the refusal letter that we have sent a appeal option to your sponsor in Canada, still waiting to receive... I will be thankful for the positive suggestions. thanks waikiki