gagnon_07 said:
What is the phone number to contact CIC? I need to change a payment I made.. I paid for the wrong fee and paid too much money, I want to fix this.. Anyone can tell me the number I can call to get some money back and/or transfer a payment?
How do I request a refund if I paid my fees online or with a fee receipt form (IMM 5401) at a financial institution in Canada?
You may request a refund in one of the following three ways:
•E-mail (CIC preferred): IPRMS-SIGPR@cic.gc.ca
•Mail: IPRMS Refunds, 300 Slater Street, JETN - 5th Floor, Ottawa, Ontario, Canada, K1A 1L1
•Fax: 613-952-6399
Your request must include the following information:
•Your name;
•Your current address;
•Scanned copy of the receipt or the receipt number;
•Date of payment;
•Total payment amount;
•Reason for refund request; and
•If you cannot provide the receipt number, include: the first two and the last four numbers of the credit card used for payment, the card expiration date, and the cardholder’s name.