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Help!!! I called IRCC today and got the automated message and it said we need additional documents and that we send you a message but we never got an e-mail. What should we do? I cannot get through to a live agent.

Just sent a CSE to inform IRCC.

Call (not email) Salma's office. Tell them you heard this message, and that you didn't get an email from them. Do not pass go....

EDIT: Also tell them that you cannot seem to reach anyone at CIC...
 
After seeing Decision Made and calling CIC to confirm, I was on hold for significant amount of time while the representative looked into my file, and says that although it says that, a decision has not been made but that my application is in the last few steps, and so for the next 2 months I will hear from them if they need anything. AHhhhhhh!

Don't worry. Almost done! :)
 
Yes. They have updated the platform and now it says that they require additional documents but no message there.
I just checked the mycic of my wife, just for fun...
It also says "We need additional documents to process your application. Check your messages below for details." So it seems to be a problem in the system, as, as you know, she landed already! Chamomile tea to calm your stress ;)!
 
Today I checked status online, and surprisingly found both the sponsor and applicant status have been "decision made", but no more details provided, nor have I received any email or letter. Concerned that maybe it is a decision of REJECTION made?

No. You'd know long before a rejection. They would send a "Procedural Fairness" letter, or request for more proof, or an interview, etc. That's a good sign, if you didn't receive any of those -- that's a positive decision...
 
I just checked the mycic of my wife, just for fun...
It also says "We need additional documents to process your application. Check your messages below for details." So it seems to be a problem in the system, as, as you know, she landed already! Chamomile tea to calm your stress ;)!

I thought she said it was on the automated attendant at the call centre?
 
Thanks, profiler. After receiving SA the other day, I thought it was a little fast! It will stink if a lot of folks got the erroneous Decision Made status, though.

It's not an erroneous or spurious DM. That's not fast at all. Some went from AOR -> DM in an afternoon... That's a positive result :).
 
I thought she said it was on the automated attendant at the call centre?
yes also, but look at message #11984
And I never got any specific message related to our application through the automatic message from CIC, so my guess is that there is a problem in the system.
 
Good Morning!

I sponsored my commonlaw wife on July 22, 2016. ECAS shows no update for Sponsor and Applicant side. But when I checked the GC key site, it says

"We have requested a medical exam. Check your messages below for details."

But there are no details below, so I'm thinking that I should wait and maybe the request will come later today.

My question is, Should we still do the medical exam or call CIC? because we have already submitted upfront medical when we submitted our documents. But the medical was done April 2016. So it is already expired considering its only valid for a year right?

We are really overwhelmed, our application is now moving!

Thanks!

Sounds like the medical is expired and they want a new one. They need to send you the form, as you can no longer submit to medicals without it. I would contact them and ask for the IMM 1017.
 
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Good morning forum.
I had a good dream this morning. . . the dream was
SA. . . only it was a dream!!!!! Y did I have to wake out that dream
I am being patient. . . at least I got a taste of how you all felt when you got your good news. My wife told me I was doing all sorts of dance in my sleep
Lol
But its another day to wait. . . and am waiting
 
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yes also, but look at message #11984
And I never got any specific message related to our application through the automatic message from CIC, so my guess is that there is a problem in the system.

Yeah I am not disputing it. But she needs to call Salma anyways to get the MP to speed CIC up :).
 
I just checked the mycic of my wife, just for fun...
It also says "We need additional documents to process your application. Check your messages below for details." So it seems to be a problem in the system, as, as you know, she landed already! Chamomile tea to calm your stress ;)!

This morning, i checked my cic, and they are requesting for additional douments and also medical. But there were no messages below. So maybe there might be something wrong with the system. Fingers crossed, i still hope they really mean the medical request :)
 
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Reactions: Tyara
Good morning forum.
I had a good dream this morning. . . the dream was
SA. . . only it was a dream!!!!! Y did I have to wake out that dream
I am being patient. . . at least I got a taste of how you all felt when you got your good news. My wife told me I was doing all sorts of dance in my sleep
Lol
But its another day to wait. . . and am waiting

What was your submission date again?