Hi
I’m new here and I wondering if someone know what I need to do:
I applied to sponser my husband inside Canada on dec 2016
May2017 He did medical exam and we send work visa paperwork
July2017 medical approved
Aug2017 my husband got an email that he meet the requirements to apply for permanent resident but final decision will not be made until medical and and security background checks will be approved
The medical was approved
The security we sent with the application and they been in “processing” from the moment we sent to now
Also they write in the application page that they don’t need any documents and they will ask if the need
Also
When I’m not sign in through my account and only by the app number it’s saying that the application approved
But on my application sign in it’s on process
No one contact us and I tried to call CIC and every time they say that there is no agent available and the call hang up
What should I do?
Keep waiting? Send security and background check again although they didn’t ask for?