That was my first instinct lol...trust me, I already tried that multiple times but they never redirected me...since im overseas right now i have been using this number +16139444000 to contact them, after the long automated message and options, they essentially tell me goodbye. I don't know if the 1888 number is any different.
Is it telling you there are no agents available to take your call, or is it just hanging up? It's common to get the message that all agents are busy and please call back later, then it hangs up on you - typically it's best to call first thing in the morning so you can get somebody. But, again, that's the in-Canada number so I'm not sure about the other one
Yeah it's the former. I've been calling them since 9am this morning and they've been saying that the agents are all experiencing high volume of calls. I also told my friend to call with the Canadian number of CIC and we could do a conference call.. once the call was connected, all the automated options were exactly the same as when I called with that other number.
