Spacely84 said:
Can anyone provide me with an email or a phone number to call regarding my wife's passport? The backwards Ecas status and whatnot? It says they started processing feb 12, they requested her passport but the stats says "application recieved" now. I'm so worried I feel I'm getting sick
Here's an enquiry form:
Beside "Enquiries", click on the "Case specific" link (the one that starts with https://dmp-portal.....). I'm deliberately not posting the direct link because everytime the URL is clicked, a unique ID is assigned.....not sure how important that is....but I'm just playing it safe.
http://www.cic.gc.ca/english/information/offices/missions/singapore.asp
Email addresses:
Singapore-im-enquiry @ international.gc.ca
Phone number: 1-888-242-2100 (only works from within Canada).
It's better to submit your enquiry using the enquiry form and email address though (that way you'll reach the Singapore office directly). If you call them, and agent in Canada will answer, and most likely they won't know as much as the SVO about what's going on with your application...
And as a last resort, you can always ask your MP to help you...
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