Sure. To have an appointment or to ask questions call at 029887091 To 029887097. If u like to meet a counselor in person tell them the purpose and ask them what should u bring with you. They normally ask for the passport at the security check. If its about the immigration case they might ask for AOR letter to see. Last time i called their counselor she told me to come and when i went they did not let me in cause i missed my husband passports photocopt..alas! So ask them specifically what docs u need to bring when meeting them. They wont mention u..this is sth u have to ask. The hours is for general enquiry 9 to 4 accept thursday. Thursday 9 to 2. And for citizenship enquiry its 9 to 12. Thursday 9 tp 11. Friday saturday closed.
Hope it helps.
any time..for any other info