What I think doesn't matter to be honest. I think you better call SPF and clarify with them directly - you'll get peace of mind.Thanks for your reply. I had applied for both myself and my wife. The final confirmation page was generated for me, but for my wife it was not. But she received that email saying that the application will be approved in 5 days and that did have her application number.
So for my wife we are planning to send a printout of that email instead of the acknowledgement letter, along with a cover letter explaining that she never got the received the acknowledgement page though the payment was completed and that is why she is enclosing the email instead.
Do you think that will be fine or do you have any suggestions?
Appreciate any advice on this, thank you!
It is a huge pain to get them on the phone, I had to call for hours to speak to someone.
Good luck!