My university sent the transcripts on Sept 13, but I don't know if they have been delivered to WES yet since I can't track them.
The status did change to 'In progress, reviewing the documents' on the 22nd, but on Oct 1st it changed back to 'On Hold, waiting for documents'. Called WES to ask what is going on and they told me that on the 20th they replied to an email (which I sent 9 days prior). Apparently this is what triggered the status change and they hadn't actually received any documents yet.
Have any of you ever heard of this happening?
I also find it fairly unlikely that the documents haven't arrived yet, since it has never taken longer than 7 week days for anything to arrive in Canada let alone the 20 it has taken now. I'm contemplating having the university just send the transcripts to me and then I can send them by courier so I can track the parcel.
The status did change to 'In progress, reviewing the documents' on the 22nd, but on Oct 1st it changed back to 'On Hold, waiting for documents'. Called WES to ask what is going on and they told me that on the 20th they replied to an email (which I sent 9 days prior). Apparently this is what triggered the status change and they hadn't actually received any documents yet.
Have any of you ever heard of this happening?
I also find it fairly unlikely that the documents haven't arrived yet, since it has never taken longer than 7 week days for anything to arrive in Canada let alone the 20 it has taken now. I'm contemplating having the university just send the transcripts to me and then I can send them by courier so I can track the parcel.