Just thought of sharing this. BLS is the WORSTTT. I went today to BLS Toronto to submit my surrender certificate application for both my husband and myself and had the worst experience. My application was accepted with no issues but the lady did not accept my husband's application stating there is a name correction required. Name correction was required just because his mother's first and middle name didn't have space it in.
First I don't understand why they have a printing facility provided at the same spot when they not even gonna accept correction same day. (Waste of time and money)
There is so much politics going on inside as I saw another person who was at the printing facility getting the form corrected and reprinted. The guy who was handling his application accepted his corrected application with no issues but the lady who was dealing with me refused straight up on my face.
When I pointed it out, she is like okay just wait for me as I am in the middle of an application and then I can talk to you. And while I was waiting that guy who accepted the corrected application for the other guy whispered to her that don't accept her application today and ask her to come back, why just coz I pointed out what he was doing. I am glad atleast I pointed it out to them that I am not stupid and notice what favours you are doing here to certain people.
The worst of all was the Security guy. My husband asked him that can I bring something to eat inside as my wife is pregnant? And the guy is like no she has to go outside to eat. Inhumanity to the next level.
I don't like saying this as I still always will adore my birth country but people like these make things look bad.
There is absolute no system at BLS and the people who are working there are just absolutely good for nothing.