It seems both systems can't get their stories straight. One says they started processing on FEB 12 the other on DEC 17
From https://services3.cic.gc.ca/ecas/
- We received your application for Canadian citizenship (grant of citizenship) on September 28, 2020.
- We sent you correspondence acknowledging receipt of your application(s), and a study book called Discover Canada on December 17, 2020.
- We started processing your application on February 12, 2021.
From other tool
Application history
Mar 9, 2021
Background verification activity status updated
Background verification
Background verification status has been updated to Completed
Dec 17, 2020
Acknowledgement of receipt: Sent
We sent you an acknowledgement of receipt (AOR) to confirm that we have received your
complete application. We also sent you the
study guide for your citizenship test.
Dec 17, 2020
Application filed
We have received your application and have begun to process your application. Information about next steps and required action items will be coming soon.