I sent them by Canadapost postal service.Did you send your documents via email or did you upload them through GCkey? Because apparently if you send them via email they don't update the status on your GCkey even though they clearly received your documents which apparently to your comment is written there. I was going through the same situation and at some point just uploaded the documents in GCkey even though I already sent them a mail with the exact same document but just for my own peace of mind.
You can do that or just wait because you should be safe. I got that as an answer here on the forum before.
Documents were required by jan 12 and i sent them in the last week of dec. its too late to upload it now. Donot know what to do.if they still donot change the status after 5 weeks, damn!!! They are slower than me..
Thanks for the reply. I guess i will just call them