Just called CIC, was lucky to get through in less than an hour.
So, the agent told me that I should just ignore the biometrics status "We have not received your fingerprints. Check your biometrics request message below for details.". The biometrics are transferred electronically, and they have all the data on my file. So, that the good news! And it once again confirms that the profile statuses are not always reliable...
As a little bonus, asked about my visa office, it's Warsaw.
So, the agent told me that I should just ignore the biometrics status "We have not received your fingerprints. Check your biometrics request message below for details.". The biometrics are transferred electronically, and they have all the data on my file. So, that the good news! And it once again confirms that the profile statuses are not always reliable...
As a little bonus, asked about my visa office, it's Warsaw.
Hi guys,
I'm seeing a pretty weird biometrics status message in my CIC profile.
Got the biometrics request on Oct. 29.
Gave my biometrics on Nov. 2. The profile was updated with the Biometrics Number and the date almost immediately. But the biometrics status still was "We need your fingerprints".
Today is Nov. 29, and it changed to "We have not received your fingerprints. Check your biometrics request message below for details.". I assume that it changed automatically, just because one month had passed from the biometrics request date.
The Biometrics Number is still there though, at the top of the page!
Should I worry and contact CIC? Make a call? Or just wait until someone manually changes the status?