I got the AOR on 1/7 and I was able to put the application on my link.
(The number of "Family Members" when posting the link seems to include the applicant himself. I failed several times without knowing that.)
On the "Documents submitted by the client" page, there is a description requesting the submission of IMM5476, and I uploaded IMM5476 to dismiss the agent, but when I returned to the list page, it said "Uploaded - not submitted". When I press the "NEXT" button and sign, it seems to be "Submit", but the "NEXT" button does not appear no matter what I do.
(I tried it on Mac, Windows, Chrome, Safari, Edge, FireFox or Vivaldi, etc..)
I got my biometrics on 1/17 and a few days later my spouse and I were reflected on the Application Stats page.
We changed our address and had more children after applying in June 2020, so we tried to upload documents with updated information on the "Documents submitted by the client" page.
But as I mentioned earlier, I could not see the "NEXT button", so I sent the documents including the cover letter from the IRCC web form.
Also, on January 25th, I submitted the "Report a problem or mistake on this page" form that I can't find the NEXT button and can't submit the file.
On February 7th, I received a reply from an IRCC agent, saying that our application form is in the Manila office in the Philippines, so it would be better to communicate directly with that office, so I sent the updated file to the Manila office from the IRCC web form, but there is no response include automatic reply email.
On February 21st, I received a reply from IRCC regarding the problem with the web page, but it said, "Press the NEXT button and you'll be fine!" So I reported a problem with the web page again.
I asked ChatGPT for the contact information of the IRCC Manila office and sent them an email directly with the updated information on March 18.
Then I received an automatic reply email this time, but nothing has changed since then.
I feel that the examination has not progressed because IMM5476 with the “require mark” on my account site has not been resolved, but I can't do anything because I can't find the NEXT button….
If anyone knows a solution about the “NEXT button”, please let me know.
Thank you.