+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Yes, I provided all the details in the description. I got the webform response yesterday from IRCC that they have sent my documents to the concerned office.
Then, the regional office where your application is are not doing their job.

I made web form in Jul 3 and got it updated Jul 8 on my permit and got response e-mail from ircc on Jul 10