Hi, can anyone provide any indication of the better time to try and speak to an actual person at CIC? I have called 60+ times since January and have managed only once to speak to a person - instead of a recorded message telling me to try again at another time.
We applied for citizenship in December 2011, wrote the test in Hamilton in Sept 2012 - and EVERY person was handed a RQ and then told not to worry, that we should collect what we could and we would "probably get oath ceremony letters within 6-8 weeks." We were given additional forms to write down if we were going on vacation between the test date and the end of December 2012, "in case we missed our scheduled date for the ceremony."
As of today - 21 months after our initial application, and 10 months since our test date, we have heard nothing. Of the people I know and who wrote with us on the day (I only know 4 others), none have received any further information.
In Jan 2013, (the only time I got to speak to a person at CIC), we heard that our files had been transferred from Hamilton to St Clair. Since then, we have not been able to get any information. Any advice would be greatly appreciated?