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Renewing US Passport

Prelude

Star Member
Feb 28, 2015
89
3
British Columbia, Canada
Category........
Visa Office......
Ottawa
Job Offer........
Pre-Assessed..
App. Filed.......
September 17, 2015
AOR Received.
November 6, 2015
Med's Request
Done Upfront
Med's Done....
July 11, 2015
VISA ISSUED...
DM: March 22, 2016 / Rec'd COPR: Mar 24, 2016
LANDED..........
March 25, 2016!
Any other US citizens having trouble renewing their passports from in Canada?

My wife's renewal package arrived and was entered into the tracking system on February 9. It's still just marked as Processing.

We've called, and they told us two weeks ago that an urgent notice would be placed on it. There have still been no updates, though about a week ago we received a phone message saying it was processing.

We had no expected travel date at the time of application, but an unexpected trip came up and we'll be leaving June 1. We have alerted them of this.

We're getting kind of anxious, though. Nothing seems to have changed, it's still not shipped, and it'll be 11 weeks on Friday. It can take 2 weeks for mail to reach us from the US...

Thoughts? Experiences? We're worried.
 

keesio

VIP Member
May 16, 2012
4,795
396
Toronto, Ontario
Category........
Visa Office......
CPP-O
Job Offer........
Pre-Assessed..
App. Filed.......
09-01-2013
Doc's Request.
09-07-2013
AOR Received.
30-01-2013
File Transfer...
11-02-2013
Med's Done....
02-01-2013
Interview........
waived
Passport Req..
12-07-2013
VISA ISSUED...
15-08-2013
LANDED..........
14-10-2013
I renewed my passport from Canada in 2009 (applied at the US consulate in Toronto). I recall it took a few months to get it. I can't remember exactly how long, it was probably 2-3 months if I had to guess.
 

Prelude

Star Member
Feb 28, 2015
89
3
British Columbia, Canada
Category........
Visa Office......
Ottawa
Job Offer........
Pre-Assessed..
App. Filed.......
September 17, 2015
AOR Received.
November 6, 2015
Med's Request
Done Upfront
Med's Done....
July 11, 2015
VISA ISSUED...
DM: March 22, 2016 / Rec'd COPR: Mar 24, 2016
LANDED..........
March 25, 2016!
Oh dear... And that was all the way back in 2009. It's purportedly moved along in the processing, but I'm still worried we won't have it in time. That's not great. I'll just have to keep on being a pain and trying to follow up, I guess.