Hello everyone! It's been a while. I am asking in behalf of my husband who's PR card is currently in process. The last correspondence we received was on February 20th telling us that it is going under second review. it has been a month and we haven't received any updates both on print and upon checking on the site. My questions are the following:
1. Is it okay for us to call them for updates?
2. Does it mean that his PR card eligibility is in trouble?
We sent out his renewal application on January and we got our first reply a month after. A week followed and we were asked to send out a travel document as an additional requirement. We were able to send it the following day and we got a correspondence on the 20th informing us on the extension of the renewal process.
Thank you all for your time.
1. Is it okay for us to call them for updates?
2. Does it mean that his PR card eligibility is in trouble?
We sent out his renewal application on January and we got our first reply a month after. A week followed and we were asked to send out a travel document as an additional requirement. We were able to send it the following day and we got a correspondence on the 20th informing us on the extension of the renewal process.
Thank you all for your time.