Regarding biometric status mistake

[Nivpatel]

Guys i need help, my agent has lodged the file a month ago without paying biometric fees now i am not getting BIL.
He accidentally marked yes if biometric is given in past 10years.
Please suggest me what to do in this situation.

 

[cheemak]

Guys i need help, my agent has lodged the file a month ago without paying biometric fees now i am not getting BIL.
He accidentally marked yes if biometric is given in past 10years.
Please suggest me what to do in this situation.

https://www.cic.gc.ca/english/helpcentre/answer.asp?qnum=1513&top=19

visit this link. Pay the biometric fee online and upload receipt to GCKEY account and also raise web form.