Refugee Travel Document - Questions and Answers

[Here4help]

3 months later , I finally received my RTD yesterday , I applied with my dependent child and they didn’t send their document???? Has anyone experienced this? Thanks

Yes I applied with my child 6 months ago I received after 1 month and still waiting for my child.

 

[FaithfulGod2024]

Timeline 2024
Courier sent: Oct 17
Received: Oct 18
Reflected in system: Oct 21st
RTD on the way (tracking no): Oct 30th
No references called.
So grateful thank you God

 

[moref1988]

Timeline 2024
Courier sent: Oct 17
Received: Oct 18
Reflected in system: Oct 21st
RTD on the way (tracking no): Oct 30th
No references called.
So grateful thank you God

its super fast for rtd. Congrats

 

[Priya@87]

Hello everyone,

Just inquiring if anyone has had a similar experience. I sent my application for RTD by mail Canada post on August 21st. It was received August 23rd according to tracking information for Canada Post at PO BOX address in Ottawa for mail applications . On September 16th I called IRCC for update and was told my file not yet in system. IRCC agent asked for a tracking number from Canada post which I provided and said he would forward the information to passport office. I mentioned to him that if was urgent and on the application form I had indicated intended travel date as 1st October and stated that I have an ill relative I want to visit. Sent a webform on September 17th to follow up and received a response that the officer had taken appropriate action. I suppose by forwarding info to passport office to look for my application.
I called back IRCC on 20th September and the lady told me they have no new information and that it will take a while for them to find my application. I wonder what means.

My questions are:
- Is this a common experience for applications sent by mail and received to just not be found? Has anyone experienced this.?
- would sending a webform for urgent with a purchased ticket for travel dates and reason for travel help anything for them to search for my application quickly and start processing?
- would it help to include in the webform a receipt for proof of payment I made for the application as well as the tracking receipt from Canada post?

Kindly I need advice

Did you get your RTD ??

 

[Priya@87]

Hey everyone,


I applied for TRD on September 14th, but I haven't received any updates since then. I called IRCC yesterday, and the agent informed me that they don't have any record of my file in their system. He mentioned that he sent an email to the concerned department on my behalf. Is there any possibility that my application was lost? I have the tracking number and the recipient's signature. Has anyone else experienced a similar situation? What should my next step be?

Did you received your RTD??

 

[ahzkhs]

What's the process for renew the RTD? Will I need a guarantor ?

 

[tee123456]

Timeline 2024
Courier sent: Oct 17
Received: Oct 18
Reflected in system: Oct 21st
RTD on the way (tracking no): Oct 30th
No references called.
So grateful thank you God

How did you track it in the system? Mine was sent October 15th and received October 16th. Haven't heard anything.

 

[Mauryn_23]

Hi Guys,
I have question for people applied with declaration form in the lieu of guarantor form who doesn’t have guarantor, How long did it take to process your RTD? I heard it takes longer if you don’t have guarantor

I used a lieu of guarantor and received my first RTD in weeks. It didn’t take long

 

[Mauryn_23]

What's the process for renew the RTD? Will I need a guarantor ?

Its basicaly like applying once again, there is no renewal, you need a guarantor and new photos etc Its basically just re applying again

 

[theclaimer]

Timeline 2024
Courier sent: Oct 17
Received: Oct 18
Reflected in system: Oct 21st
RTD on the way (tracking no): Oct 30th
No references called.
So grateful thank you God

Hi, what do you mean by "Reflected in system"? Where to see this tracking? @FaithfulGod2024

 

[annaamna]

Has anyone spoken to them regarding the postal service disruption? I am waiting to receive an urgent RTD and worried that canadapost strike may delay it. Would they offer in person pick up or alternative mailing options?

 

[ref19to22]

Has anyone spoken to them regarding the postal service disruption? I am waiting to receive an urgent RTD and worried that canadapost strike may delay it. Would they offer in person pick up or alternative mailing options?

I would call them to find out if there is an alternative delivery option

 

[annaamna]

I would call them to find out if there is an alternative delivery option

They firmly and persistently reject the idea of in-person pick up for RTDs. So no RTDs will be received during the CUPW strike.

I applied for mine on October, 29th.
Previously held a 5 year validity RTD, permanent resident for many years, citizenship application in the process too. Solid references and guarantors who knew me for 10+ years. You would think it's a very straightforward case to approve - yet they held it for almost a month now.