Got positive NOD in July 2019. Applied for PR Sam month. Got COPR March 2021. My husband and I applied for PR card together same month. He got his PR card in a couple of months and I just got my PR card. I sent many webforms and called them atleast 100 times in the 2 years to ask them about my PR card. They just kept telling me it’s under process. Recently they told me my pictures were rejected after 2 years. Sent them new pictures on 8 march and got my PR card today. You have to keep calling and sending webforms. Unfortunately, it’s a hit or miss. I hope you get answers soon.