Refugee Travel Document Processing Time

[annaamna]

Have you get you document?

No, but they told me it is with Purolator. Purolator is overloaded now.

 

[manidks123]

No, but they told me it is with Purolator. Purolator is overloaded now.

I got mine on monday!! I hope you got yours too

 

[annaamna]

I got mine on monday!! I hope you got yours too

Great! Do they drop it at the door, or you have to be present?

 

[exact]

I got mine on monday!! I hope you got yours too

They sent out mine on 25th November but I haven't get it yet.

 

[annaamna]

I haven't received mine either, sent on 29th and I live not far from their office.

 

[Ahmed-Ali2020]

Did anyone received the RTD through Purolator? I called the IRCC today and they told me that they shipped mine on December 10th but still not received it yet

 

[annaamna]

Did anyone received the RTD through Purolator? I called the IRCC today and they told me that they shipped mine on December 10th but still not received it yet

Mine shipped november 29th, not received so far. So buckle up)

 

[Ahmed-Ali2020]

Mine shipped november 29th, not received so far. So buckle up)

Are you able to get any tracking number from IRCC? I tried to get the tracking number but they said it's not available with them which is strange

 

[annaamna]

Are you able to get any tracking number from IRCC? I tried to get the tracking number but they said it's not available with them which is strange

Yes they choose the cheapest ground shipping option that exists and do not give tracking. Purolator prioritizes express shipments

 

[Driz001]

Just contacted IRCC and I was told it was shipped (new and old) on Dec 4 through Purolator and package can't be tracked.

 

[khizuran]

I applied RTD on 20 November after waiting few days I call on 9 December agent said your application was approved and we already sent it on 4 December via Purolator and we haven’t tracking number. today 22 December still I don’t get my RTD I already call a lot of time but they said we don’t have tracking number.

 

[khizuran]

Yes they choose the cheapest ground shipping option that exists and do not give tracking. Purolator prioritizes express shipments

I already applied RTD on 20 November 2024 and I call them on 9 December they said your application was approved and we sent it on 4 December via Purolator and we haven’t tracking number today 22 December still I don’t get it

 

[khizuran]

I got mine on monday!! I hope you got yours too

How long it take after they shipped

 

[exact]

Mine shipped november 29th, not received so far. So buckle up)

I called them this morning but they gave tracking number. Told me that it is with canada post Dec 18. Before with purolator November 25

 

[shafel]

I called them this morning but they gave tracking number. Told me that it is with canada post Dec 18. Before with purolator November 25

What is the story?
Why they gave us incorrect details?