Notice – Immigration measures in support of the Government's response to the earthquake in Nepal
Ottawa, April 27, 2015 – Canada's Citizenship and Immigration Minister Chris Alexander announced that, effective immediately, Canada will be prioritizing the processing of immigration applications already in progress on request from those who are significantly and personally affected by the earthquake in Nepal.
Requests from Nepalese citizens temporarily in Canada who need to extend their stay will be assessed in a compassionate and flexible manner.
In support of these measures, Citizenship and Immigration Canada (CIC) has set up a special email address and a dedicated phone line to respond to requests from applicants and their families.
We are assessing other regions and more information will be provided as the situation evolves.
Overseas (Resident of Nepal)
Existing Immigration Application: If you have an existing application please contact Delhi-immigration @ international.gc.ca with the following information:
“NEPAL EARTHQUAKE” at the beginning of the subject;
How you have been affected by the earthquake in Nepal;
The region that you are in;
Your name (family and given);
Date of birth;
Type of application (student, worker, visitor, Permanent Residence in Canada);
Client ID;
File #; and
Telephone number (optional).
New Immigration Application
If you are applying electronically (visit, study or work only) and are requesting priority processing:
Submit your application online; then
Send an email to Delhi-immigration @ international.gc.ca with the following information:
“NEPAL EARTHQUAKE” at the beginning of the subject;
How you have been affected by the earthquake in Nepal;
The region that you are in;
Your name (family and given);
Date of birth;
Type of application (student worker, visitor, Permanent Residence in Canada);
Client ID;
File #; and
Telephone number (optional).
If you are submitting an application at a Visa Application Centre (visit, study or work only) please advise the client service agent that you are requesting priority processing and include the following information:
How you have been affected by the earthquake in Nepal;
The region that you are in.
In Canada
Existing Immigration Applications: Applicants who have already submitted an application should or contact Situation-Nepal @ cic.gc.ca CIC's Call Centre at 1-888-242-2100.
Please include the following information:
How you have been affected by the earthquake in Nepal;
The region that you are in;
Your name (family and given);
Date of birth;
Type of application (student, worker, visitor, Permanent Residence in Canada);
Client ID (optional);
File # (optional) and
Telephone number (optional).
New Immigration Application
If you are applying electronically (visit, study or work only) and request priority processing:
Submit your application online; then
Send an email to Situation-Nepal @ cic.gc.ca with the following information:
How you have been affected by the earthquake in Nepal;
The region that you are in;
Your name (family and given);
Date of birth;
Type of application (student, worker, visitor, Permanent Residence in Canada);
Client ID;
File #;and
Telephone number (optional).
If you are submitting a paper application and requesting priority processing please write “Urgent-Nepal Earthquake” on the outside of the envelope and include the following information within your application:
How you have been affected by the earthquake in Nepal?
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