I have also been through this.Guys what to do with WES... they are doing secondary evaluation of my degree...WES says they have sent mail to my institute...my institute says no such mail received... I approach WES again to ask where they sent it and they respond cant reveal.
How in hell will i sort this mess.
1. Visit ur institution’s academic branch in person and request them to check in front of u
2. Postal mail must be sent to ur institution enquire for that postal mail also, at post office or at ur institution (academic branch or registrar office)
Must to find and reply e-mail or p-mail