How many times have you submitted a web form since then? And what was their response to your latest inquiry please.
This is their response: Please be informed that we are awaiting the results of some internal processing prior to the finalization of your application. As a result, the assessment period will be outside of our posted processing times. At this time, there is nothing that is required on your part. Your continued patience is greatly appreciated
I received this response after calling them by 1 week (Beginning of march)
I submitted a webform on Monday, still waiting for their reply