I only got an automatic response from CPCO-Cost-Recovery@cic.gc.ca.sunnymks said:What was the reply from their side and from where you got this information
We have received your email sent to CPCO-Cost-Recovery@cic.gc.ca<mailto:CPCO-Cost-Recovery@cic.gc.ca> and we’ll update your information shortly. Please do not reply to this message. Replies to this e-mail will not be acknowledged as this email address is exclusively reserved for cost recovery.
Your application is going through the required assessment process and be assured that we dedicate all our efforts to processing the applications as quickly as possible.
For refund enquiry, please be advised that the refund process will take multiple weeks.
Regards,
CASE PROCESSING CENTER – OTTAWA (CPC-O)
I forgot where I got this method, only remembered it is from the internet.