+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

QUEBEC 2019 OUTLAND SPOUSAL SPONSORSHIP

hankayosuno

Full Member
Jun 23, 2020
21
37
Hello Nawar, hankayosuno said the complaint was file with the "Protecteur du Citoyen". You can also file a complaint on the "Protecteur du Citoyen"'s official website here : https://protecteurducitoyen.qc.ca/en
I made the complaint on June 11. They called a few days later to get more information and to follow up. Make sure you include type of sponsorship (family), spouse name, file number, etc.
 

jk2ca10

Hero Member
Oct 5, 2019
281
183
Hi, Can you tell us when was the processing of your application start date? Does who have recently received their CSQ please let us know when the process started so we have an idea about the time laps between the start of the application and when the decision is made or when CSQ is received please. Thank you!
Sorry I don't know but maybe it started before the pandemic.
 
  • Like
Reactions: Canada&CO

Canadacanadavisa

Star Member
Jan 22, 2020
150
91
Category........
FAM
App. Filed.......
2021-06-14
AOR Received.
2021-11-09
VISA ISSUED...
18-02-2022
Le Ministère délivre en ce moment les certificats de sélection du Québec (CSQ) pour les demandes reçues :

  • le 12 novembre 2019 en faveur d’un époux ou d’une épouse, d’un conjoint ou d’une conjointe de fait, ou d’un enfant à charge;
  • le 6 novembre 2019 en faveur d’autres membres de famille.
L’information sur le délai est mise à jour régulièrement.
Dernière mise à jour : 22 juin 2020
 

Laurahd

Hero Member
Jun 26, 2019
736
235
Category........
FAM
Visa Office......
Mississauga
App. Filed.......
15-10-2019
AOR Received.
03-12-2019
Med's Done....
23-10-2019
It was approved and they sent it. I think it's usually 2 weeks after approval that it's received.
May I ask what you complained about?
 

kylaviet

Full Member
Dec 4, 2019
41
76
Good news! The issue of CSQ delays is getting political attention...
https://www.lesoleil.com/opinions/changer-le-ton-en-immigration-lettre-a-nadine-girault-5f83baebd27d5069d9eba6d463abb62c

«Changer le ton» en Immigration: lettre à Nadine Girault
ANDRÉS FONTECILLA
porte-parole solidaire en matière d'Immigration (QS)

"Les délais de traitement désespérément longs des demandes de CSQ, toutes catégories d’immigration confondues, les nombreux ratés du programme de parrainage de réfugiés, mais aussi la régularisation des statuts des travailleuses et des travailleurs des services essentiels, entre autres choses, sont autant de dossiers qui devront être pilotés avec ouverture, collaboration et humanité. "
 

Canadacanadavisa

Star Member
Jan 22, 2020
150
91
Category........
FAM
App. Filed.......
2021-06-14
AOR Received.
2021-11-09
VISA ISSUED...
18-02-2022
I called MIFI today. I was told that my CSQ is still in process and it will arrive by mid-July.
CSQ app sent on December 9th, 2019
AOR January 21st, 2020
I hope it’s true though.
It would make sense as other people with AOR date January 10 ish started to receive their CSQ this week.
 

hankayosuno

Full Member
Jun 23, 2020
21
37
May I ask what you complained about?
I basically said the delays were not reasonable and they did not provide any information when I called them. Here is what I sent (in french):


Plainte
Délais déraisonnable dans le traitement du dossier. Plus de 6 mois sans aucune nouvelle d'avancement. Impossibilité d'obtenir de l'information à jour sur le statut du dossier.
Actions prises
J'ai appelé plusieurs fois pour obtenir le statut de mon dossier:
1. La ligne du MIFI est toujours occupée, cela prends plusieurs jours pour pouvoir parler à quelqu'un
2. L'agent qui réponds n'est pas capable de me fournir d'information utile, de me dire ou mon dossier est rendu, la seule information disponbile est qu'ils ont reçu mes documents
Suggestions
1. Mise à jour du processus du MIFI
2. Délais raisonable dans le traitement des dossiers
3. Information d'avancement du dossier à jour et disponible
 

Sara015

Star Member
May 25, 2020
58
20
Just an update on my file for the CSQ...

I submitted a complaint to the protecteur du citoyen, and they just called me this morning informing me that my CSQ was completed yesterday and is on its way.

- Application Timeline -

Application completed, sent, received: sept 23 2019
AOR1: nov 2 2019
Application Linked: nov 3 2019
Sponsorship Approval: nov 13 2019
Biometrics request: nov 13 2019
Biometrics done: nov 17 2019
Moved to Visa Office Cairo: dec 13 2019
CSQ Request: dec 13 2019
CSQ AOR: jan 24, 2019
CSQ Credit Card Charged: jan 24 2019
CSQ done: 22 Juin 2020

AOR2:
Medical request:
medical done:
background check:
decision made:
passport request:
passport received:
copr:
Hi ! Did you receive It ?
 

Laurahd

Hero Member
Jun 26, 2019
736
235
Category........
FAM
Visa Office......
Mississauga
App. Filed.......
15-10-2019
AOR Received.
03-12-2019
Med's Done....
23-10-2019
Hi all, please just mentioned the received date as MIFI doesn't work with AOR and it's just confusing everyone.