+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Normally, it takes around 55-60 days or may take longer depending upon facts of each case. This is based on the experiences of India based applicants.

PRTD based on H&C can take multiple months. We have seen some take 6 months. Fairly unusual to only wait 2 months.
 
From where did you apply? Are you already in Canada and applied for renewal of PR Card and got it. Please share your experience.

Have you ordered your GCMS notes? At this point it has been almost 5 years since you applied and you may have lost your PR status.
 
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Is it necessary to submit IMM5283E form when we apply for PRTD on Humanitarian and compassionate grounds?
 
Is it necessary to submit IMM5283E form when we apply for PRTD on Humanitarian and compassionate grounds?

This is NOT a form to be submitted by a Canadian; it is for non-Canadians (Foreign Nationals). So, if you are a Permanent Resident of Canada (that is, a Canadian), applying for a Travel Document to enable returning to Canada using commercial transportation, this is not a form to be submitted with the PR TD application.

In particular, IMM 5283, that is the form titled "Supplementary Information Humanitarian and Compassionate Considerations," is a form to be included with an application for Permanent Resident status in Canada (IMM 0008), that is an application to become a PR. I am not sure (I am not well acquainted with H&C applications for PR), but I believe this form is for individuals who are physically IN Canada.

Some of the items/questions in this form overlap the kind of information a PR in breach of the RO applying for a PR TD from abroad will want to include with the PR TD application, but in this form the applicant explains the H&C reason that "prevent" the individual "from leaving Canada."

In contrast, a PR applying for a PR TD and relying on H&C relief because they have not complied with the PR Residency Obligation needs to clearly explain why they should be allowed to keep PR status, which mostly revolves around two things: the reasons why the PR did not return to Canada sooner and consideration given to the best interest of a minor child affected if the PR-applicant loses PR status. The reasons for not returning to Canada sooner is a very broad, open subject.