PRTD online application via PR portal
- Thread starter cityscape
- Start date
Hey, I am getting the same issue. Can you tell me what changes did you make to make it work?
Hi everyone, I just received my passport back with my PRTD inside so thought I'd share my experience in case it can help anyone here
My PR card expired before I had to travel to France (medical emergency in my family) and I had applied for a new PR card but it did not arrive in time. I ended up having to ask for a PRTD. Here's the timeline for how it went for me, knowing that I am in France. Process might be slightly different depending on the country you are in (especially where you need to send your passport when asked by IRCC - VFS or the Embassy).
Oct 31st - PRTD application submitted using the online portal
Nov 7th - IRCC email asking me to send my passport to VFS to finalize the application
Nov 09th - passport sent to VFS Paris via overnight courier
Nov 10th - VFS Paris confirmed receipt of my passport and called me to pay for their own processing fees by credit card (those fees are different from the ones you have to pay when you submit the application on the portal).
Nov 11th - message from VFS confirming that the passport had been sent to IRCC and my application was being processed
Nov 14th - message from VFS indicating that my application had been processed and was in transit from IRCC to VFS
Nov 15th - message from VFS indicating that the passport has been sent back to my address
Nov 16th (morning) - I received my passport with the PRTD inside and booked my flight back to Vancouver!
Overall, the process was quite smooth and fast. Also as an added bonus - I did not specifically ask for it - I got a PRTD with multiple entries meaning I'll be able to travel before I get my new PR card in the mail. Always nice
A couple things to note:
- On Nov 4th, status of my application online was "submitted" but there was a note in the "return reason" box "payment is missing" that made me freak out so I ended up sending an email to IRCC with the PDF showing that I had paid the PRTD fees just in case.
I think the portal still has a bunch of bugs they need to iron out because as of today, status of my application on the portal is still the same and yet I have the PRTD in my passport so all is well
Bottom line, don't get discouraged if you see that message on the portal, it does not necessarily reflect the real status of your application.
- as I was applying after my card had expired, I decided to add as many documents as possible to show that I had met the "residency obligation". I was well within the number of days of presence required but also wanted to be on the safe side so I uploaded bank statements, BC Hydro bills, Virgin mobile bills, BC driver's license, my previous PR card as well as proof of my car insurance and a couple T4s. Not saying you need to give them all that but it does not hurt to provide more than less and if you need to upload more documents, you can always do so under the "other" category.
If you have any other questions regarding that process, let me know. Happy to help if I can
Hello,
What was the validity date ( number of months)?
Thanks
Hi. we are facing the issue with PRTD application. We applied PRTD from India on 13th Dec . It says "wrong application" as return reason and the view button is disabled . Could you please advise ?Hi everyone, I just received my passport back with my PRTD inside so thought I'd share my experience in case it can help anyone here
My PR card expired before I had to travel to France (medical emergency in my family) and I had applied for a new PR card but it did not arrive in time. I ended up having to ask for a PRTD. Here's the timeline for how it went for me, knowing that I am in France. Process might be slightly different depending on the country you are in (especially where you need to send your passport when asked by IRCC - VFS or the Embassy).
Oct 31st - PRTD application submitted using the online portal
Nov 7th - IRCC email asking me to send my passport to VFS to finalize the application
Nov 09th - passport sent to VFS Paris via overnight courier
Nov 10th - VFS Paris confirmed receipt of my passport and called me to pay for their own processing fees by credit card (those fees are different from the ones you have to pay when you submit the application on the portal).
Nov 11th - message from VFS confirming that the passport had been sent to IRCC and my application was being processed
Nov 14th - message from VFS indicating that my application had been processed and was in transit from IRCC to VFS
Nov 15th - message from VFS indicating that the passport has been sent back to my address
Nov 16th (morning) - I received my passport with the PRTD inside and booked my flight back to Vancouver!
Overall, the process was quite smooth and fast. Also as an added bonus - I did not specifically ask for it - I got a PRTD with multiple entries meaning I'll be able to travel before I get my new PR card in the mail. Always nice
A couple things to note:
- On Nov 4th, status of my application online was "submitted" but there was a note in the "return reason" box "payment is missing" that made me freak out so I ended up sending an email to IRCC with the PDF showing that I had paid the PRTD fees just in case.
I think the portal still has a bunch of bugs they need to iron out because as of today, status of my application on the portal is still the same and yet I have the PRTD in my passport so all is well
Bottom line, don't get discouraged if you see that message on the portal, it does not necessarily reflect the real status of your application.
- as I was applying after my card had expired, I decided to add as many documents as possible to show that I had met the "residency obligation". I was well within the number of days of presence required but also wanted to be on the safe side so I uploaded bank statements, BC Hydro bills, Virgin mobile bills, BC driver's license, my previous PR card as well as proof of my car insurance and a couple T4s. Not saying you need to give them all that but it does not hurt to provide more than less and if you need to upload more documents, you can always do so under the "other" category.
If you have any other questions regarding that process, let me know. Happy to help if I can
Hi everyone, I just received my passport back with my PRTD inside so thought I'd share my experience in case it can help anyone here
My PR card expired before I had to travel to France (medical emergency in my family) and I had applied for a new PR card but it did not arrive in time. I ended up having to ask for a PRTD. Here's the timeline for how it went for me, knowing that I am in France. Process might be slightly different depending on the country you are in (especially where you need to send your passport when asked by IRCC - VFS or the Embassy).
Oct 31st - PRTD application submitted using the online portal
Nov 7th - IRCC email asking me to send my passport to VFS to finalize the application
Nov 09th - passport sent to VFS Paris via overnight courier
Nov 10th - VFS Paris confirmed receipt of my passport and called me to pay for their own processing fees by credit card (those fees are different from the ones you have to pay when you submit the application on the portal).
Nov 11th - message from VFS confirming that the passport had been sent to IRCC and my application was being processed
Nov 14th - message from VFS indicating that my application had been processed and was in transit from IRCC to VFS
Nov 15th - message from VFS indicating that the passport has been sent back to my address
Nov 16th (morning) - I received my passport with the PRTD inside and booked my flight back to Vancouver!
Overall, the process was quite smooth and fast. Also as an added bonus - I did not specifically ask for it - I got a PRTD with multiple entries meaning I'll be able to travel before I get my new PR card in the mail. Always nice
A couple things to note:
- On Nov 4th, status of my application online was "submitted" but there was a note in the "return reason" box "payment is missing" that made me freak out so I ended up sending an email to IRCC with the PDF showing that I had paid the PRTD fees just in case.
I think the portal still has a bunch of bugs they need to iron out because as of today, status of my application on the portal is still the same and yet I have the PRTD in my passport so all is well
Bottom line, don't get discouraged if you see that message on the portal, it does not necessarily reflect the real status of your application.
- as I was applying after my card had expired, I decided to add as many documents as possible to show that I had met the "residency obligation". I was well within the number of days of presence required but also wanted to be on the safe side so I uploaded bank statements, BC Hydro bills, Virgin mobile bills, BC driver's license, my previous PR card as well as proof of my car insurance and a couple T4s. Not saying you need to give them all that but it does not hurt to provide more than less and if you need to upload more documents, you can always do so under the "other" category.
If you have any other questions regarding that process, let me know. Happy to help if I can
What was the duration of the PTDR? Does IRCC specify to which VSF office we should send passport? or just saying the nearest ?
I applied in country A and I'm moving to country B
thanks
Hello La_solea, I hope you are well.Hi everyone, I just received my passport back with my PRTD inside so thought I'd share my experience in case it can help anyone here
My PR card expired before I had to travel to France (medical emergency in my family) and I had applied for a new PR card but it did not arrive in time. I ended up having to ask for a PRTD. Here's the timeline for how it went for me, knowing that I am in France. Process might be slightly different depending on the country you are in (especially where you need to send your passport when asked by IRCC - VFS or the Embassy).
Oct 31st - PRTD application submitted using the online portal
Nov 7th - IRCC email asking me to send my passport to VFS to finalize the application
Nov 09th - passport sent to VFS Paris via overnight courier
Nov 10th - VFS Paris confirmed receipt of my passport and called me to pay for their own processing fees by credit card (those fees are different from the ones you have to pay when you submit the application on the portal).
Nov 11th - message from VFS confirming that the passport had been sent to IRCC and my application was being processed
Nov 14th - message from VFS indicating that my application had been processed and was in transit from IRCC to VFS
Nov 15th - message from VFS indicating that the passport has been sent back to my address
Nov 16th (morning) - I received my passport with the PRTD inside and booked my flight back to Vancouver!
Overall, the process was quite smooth and fast. Also as an added bonus - I did not specifically ask for it - I got a PRTD with multiple entries meaning I'll be able to travel before I get my new PR card in the mail. Always nice
A couple things to note:
- On Nov 4th, status of my application online was "submitted" but there was a note in the "return reason" box "payment is missing" that made me freak out so I ended up sending an email to IRCC with the PDF showing that I had paid the PRTD fees just in case.
I think the portal still has a bunch of bugs they need to iron out because as of today, status of my application on the portal is still the same and yet I have the PRTD in my passport so all is well
Bottom line, don't get discouraged if you see that message on the portal, it does not necessarily reflect the real status of your application.
- as I was applying after my card had expired, I decided to add as many documents as possible to show that I had met the "residency obligation". I was well within the number of days of presence required but also wanted to be on the safe side so I uploaded bank statements, BC Hydro bills, Virgin mobile bills, BC driver's license, my previous PR card as well as proof of my car insurance and a couple T4s. Not saying you need to give them all that but it does not hurt to provide more than less and if you need to upload more documents, you can always do so under the "other" category.
If you have any other questions regarding that process, let me know. Happy to help if I can
Thank you for sharing your experience and for the comprehensive breakdown, it was very helpful.
My husband and I are in a similar situation in that our applications was submitted but in the return box it reflects - "wrong application".
Please may I trouble you to provide me with the email address that you used to contact the IRCC so I am able to do the same.
Your assistance is highly appreciated.
All the best for your journey in Canada
Thanks and Regards,
Anneline.
Hii , I have also applied online on 13th Jan but haven’t got Acknowledgment receipt yet . What was situation in your case , did you get AOR?
Hi I think it's normal to not hear back for at least 7-10 business days. My timeline is below:
Dec 29 (8am, ET): Applied online PR Portal
Jan 9 (pm, ET): Received passport submission request
Jan 11 (am, IST): Submitted passport to VFS Global via scheduled appointment with VFSGlobal
Jan 12 (am, IST): Passport received at Delhi High Commission
Jan 19 (am, IST): Tracked package online - decision package shipped from IRCC (DEL) to VAC
I will post my final timeline once I get my PRTD back after stamping.
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