PRTD H&C application

[SPVG]

I applied for my PR card renewal in July 2024. I did not fulfill the 730 days requirement. I had to spend a lot of time back home in South East Asia due to terminal illnesses of my mother and a sibling. Both passed away recently. So I have applied to renew under H&C grounds with the necessary documents. FYI, both my children are Canadian citizens. My grandkids are also Canadians. My spouse is PR.
In the IRCC website, in the Client Application Status page, for my case, it says "Decision Made" on 28 February 2025. It states that it may take up to 4 weeks to notify me. So far I have not received any mail or email.
Meanwhile, I had to go back home because my spouse who was on a holiday there, was admitted into hospital for a heart procedure. He has recovered completely and gone back to Toronto. I am unable to return to Toronto as my PR card has expired.
Should I wait to hear from IRCC on my renewal application (if the card is posted to me, my son will courier it to me) or should I apply for a PRTD to return to Canada? If I apply for PRTD, it also has to be under H&C grounds. Any advice will be welcome. Thank you.

 

[scylla]

I applied for my PR card renewal in July 2024. I did not fulfill the 730 days requirement. I had to spend a lot of time back home in South East Asia due to terminal illnesses of my mother and a sibling. Both passed away recently. So I have applied to renew under H&C grounds with the necessary documents. FYI, both my children are Canadian citizens. My grandkids are also Canadians. My spouse is PR.
In the IRCC website, in the Client Application Status page, for my case, it says "Decision Made" on 28 February 2025. It states that it may take up to 4 weeks to notify me. So far I have not received any mail or email.
Meanwhile, I had to go back home because my spouse who was on a holiday there, was admitted into hospital for a heart procedure. He has recovered completely and gone back to Toronto. I am unable to return to Toronto as my PR card has expired.
Should I wait to hear from IRCC on my renewal application (if the card is posted to me, my son will courier it to me) or should I apply for a PRTD to return to Canada? If I apply for PRTD, it also has to be under H&C grounds. Any advice will be welcome. Thank you.

I would wait to see if the card is mailed or if you are required to pick it up in person.

If you apply for a PRTD it will need to be under H&C.

 

[SPVG]

Thanks for your comment. I was expecting a reply within the 4 weeks that IRCC page promised, but it looks like these promises are meaningless. The waiting is quite stressful.

 

[scylla]

Thanks for your comment. I was expecting a reply within the 4 weeks that IRCC page promised, but it looks like these promises are meaningless. The waiting is quite stressful.

It's meaningful for standard applications where the applicant meets RO. Where an application is non standard like yours, normal processing times don't apply.

 

[dpenabill]

I applied for my PR card renewal in July 2024. I did not fulfill the 730 days requirement. I had to spend a lot of time back home in South East Asia due to terminal illnesses of my mother and a sibling. Both passed away recently. So I have applied to renew under H&C grounds with the necessary documents. FYI, both my children are Canadian citizens. My grandkids are also Canadians. My spouse is PR.
In the IRCC website, in the Client Application Status page, for my case, it says "Decision Made" on 28 February 2025. It states that it may take up to 4 weeks to notify me. So far I have not received any mail or email.
Meanwhile, I had to go back home because my spouse who was on a holiday there, was admitted into hospital for a heart procedure. He has recovered completely and gone back to Toronto. I am unable to return to Toronto as my PR card has expired.
Should I wait to hear from IRCC on my renewal application (if the card is posted to me, my son will courier it to me) or should I apply for a PRTD to return to Canada? If I apply for PRTD, it also has to be under H&C grounds. Any advice will be welcome. Thank you.

A decision made likely means IRCC is prepared to deliver a new PR card to you. Question is whether a five year PR card will be mailed, or if you will be asked to pick up a new PR card in person.

It is important to remember that a new PR card itself does not restart the RO compliance clock. So even if a five year card is issued and mailed to you, the longer you continue to be outside Canada now, the more in breach of the RO you will be the next time your RO compliance is questioned, which could be during any examination at a PoE whenever you arrive here from abroad. And, in particular, you absences to date would for sure be part of the assessment of H&C factors if you need to apply for a PR TD; as @scylla noted, if you apply for a PR TD you will need to make the case you should be allowed to keep PR status despite your breach of the RO, even if IRCC has already approved issuing a new PR card, and that will be based on your circumstances and history, including how short of meeting the RO you are as of the day the application for the PR TD is made.

If the card is mailed . . .

If the card is mailed, this would be good news, and if after that arrives it can be forwarded to you, the odds are very good you can return to Canada with little risk of losing your status. No guarantee you will not be questioned about RO compliance upon arrival here, but if you return to Canada fairly soon and then mostly stay here, the risk of RO related questioning, let alone inadmissibility proceedings, should be very, very low. Should be obvious (but this often tends to be overlooked), your risk of RO enforcement issues can increase if there are lengthy absences from Canada without first staying long enough to meet the RO (staying in Canada long enough to have been here >730 days within the previous five years as of any day you are arriving back here from abroad).

If PR card in-person pick-up is required . . .

If you are asked to pick up the card in person, that could result in being issued either a five year or one year PR card, but for most it would be a five year card and that would conclude the process. Otherwise how things will go could depend a lot on a number of particular details in your situation, including the actual number of days spent in Canada, the length of your absence after making the PR card application, and of course the strength of your H&C reasons. The main thing is getting back to Canada to physically appear to pick up the new PR card. If you will need a PR TD (cannot travel via the U.S. for example), yes, again, that will require making a H&C case to qualify for the PR TD, and while what IRCC has done so far will factor into how that goes, the length of your additional absence will also be a factor.

A Relief Valve . . .

Assuming your PR spouse is living in Canada, if in this process you lose your PR status (for example, if you need to apply for a PR TD and that is denied due to RO breach), your spouse should be able to sponsor your application for PR.

 

[SPVG]

A decision made likely means IRCC is prepared to deliver a new PR card to you. Question is whether a five year PR card will be mailed, or if you will be asked to pick up a new PR card in person.

It is important to remember that a new PR card itself does not restart the RO compliance clock. So even if a five year card is issued and mailed to you, the longer you continue to be outside Canada now, the more in breach of the RO you will be the next time your RO compliance is questioned, which could be during any examination at a PoE whenever you arrive here from abroad. And, in particular, you absences to date would for sure be part of the assessment of H&C factors if you need to apply for a PR TD; as @scylla noted, if you apply for a PR TD you will need to make the case you should be allowed to keep PR status despite your breach of the RO, even if IRCC has already approved issuing a new PR card, and that will be based on your circumstances and history, including how short of meeting the RO you are as of the day the application for the PR TD is made.

If the card is mailed . . .

If the card is mailed, this would be good news, and if after that arrives it can be forwarded to you, the odds are very good you can return to Canada with little risk of losing your status. No guarantee you will not be questioned about RO compliance upon arrival here, but if you return to Canada fairly soon and then mostly stay here, the risk of RO related questioning, let alone inadmissibility proceedings, should be very, very low. Should be obvious (but this often tends to be overlooked), your risk of RO enforcement issues can increase if there are lengthy absences from Canada without first staying long enough to meet the RO (staying in Canada long enough to have been here >730 days within the previous five years as of any day you are arriving back here from abroad).

If PR card in-person pick-up is required . . .

If you are asked to pick up the card in person, that could result in being issued either a five year or one year PR card, but for most it would be a five year card and that would conclude the process. Otherwise how things will go could depend a lot on a number of particular details in your situation, including the actual number of days spent in Canada, the length of your absence after making the PR card application, and of course the strength of your H&C reasons. The main thing is getting back to Canada to physically appear to pick up the new PR card. If you will need a PR TD (cannot travel via the U.S. for example), yes, again, that will require making a H&C case to qualify for the PR TD, and while what IRCC has done so far will factor into how that goes, the length of your additional absence will also be a factor.

A Relief Valve . . .

Assuming your PR spouse is living in Canada, if in this process you lose your PR status (for example, if you need to apply for a PR TD and that is denied due to RO breach), your spouse should be able to sponsor your application for PR.

Thanks for your detailed explantion.

 

[SPVG]

Just to update the latest situation.
I applied for the PRTD about 10 days ago. My application was a paper application and so it was sent to the Singapore IRCC by my local VAC.

Yesterday I received an message through my IRCC account which stated
"This is a notification that your permanent resident (PR) card has been prepared for you and is available at the IRCC office indicated below for 180 days from the date of this notice."
In another paragraph the letter states:
"In order for IRCC to determine if your PR card has the appropriate period of validity and can be distributed to you, or if a PR card of a different validity period should be prepared and issued to you, your attendance is required, per IRPR 58(3)"

They have asked me to collect the card on April 17 from the Etobicoke office. But I am still abroad, waiting for my PRTD. My question is how do I inform the Etobicoke office that I can't make it for the appointment next week as I haven't received the PRTD. There doesn't seem to any specific email or phone number to let IRCC know my current status. Any suggestion on how to contact the Etobicoke office? Thanks.

 

[armoured]

Just to update the latest situation.
I applied for the PRTD about 10 days ago. My application was a paper application and so it was sent to the Singapore IRCC by my local VAC.

Yesterday I received an message through my IRCC account which stated
"This is a notification that your permanent resident (PR) card has been prepared for you and is available at the IRCC office indicated below for 180 days from the date of this notice."
In another paragraph the letter states:
"In order for IRCC to determine if your PR card has the appropriate period of validity and can be distributed to you, or if a PR card of a different validity period should be prepared and issued to you, your attendance is required, per IRPR 58(3)"

They have asked me to collect the card on April 17 from the Etobicoke office. But I am still abroad, waiting for my PRTD. My question is how do I inform the Etobicoke office that I can't make it for the appointment next week as I haven't received the PRTD. There doesn't seem to any specific email or phone number to let IRCC know my current status. Any suggestion on how to contact the Etobicoke office? Thanks.

Did the message specify a time and date for this appointment?

As far as I'm aware, the key fact here is the 'will be held for 180 days', i.e. it can be collected later than next week.

And should they check, they will see that you have requested a PRTD abroad.

So my assumption is that missing the appointment itself is not decisive here. I presume you could send a webform, but not clear to me if it's necessary. Views of others would be useful of course.

(My personal inclination would be to advise somehow, out of courtesy, although courtesy may be a concept out of phase with the nature of bureaucracy. My point mainly that I doubt it's critical).