I applied from India, originally I submitted only the bio page and the pages with stamps, but IRCC requested passport copies with ALL pages.
Oh lucky you. I have applied on May 20 but did not get anything except that acknowledgment.
Did you get any file number or something in your acknowledgment email? I got the acknowledgment email like this.
Acknowledgement of Receipt - PRTD / Accusé de réception - TVRP
*** This is an automated reply. Please read the following message and do not reply to this email ***
Good day,
This inbox is only for Permanent Residents (PR) who are outside Canada and don’t have a valid PR Card.
ALL OTHER ENQUIRIES RECEIVED THROUGH THIS INBOX WILL NOT BE ANSWERED.
You must apply for Permanent Resident Travel Document (PRTD) to return to Canada. Normally, you apply for a PRTD at a visa application centre (VAC). Due to COVID-19, most VACs are closed. Check if your VAC is open and accepts PRTD applications before you apply. If your VAC is open and accepts applications, find out how to apply for a PRTD.
If your VAC is closed or unable to accept PRTD applications, you can submit your application for a PRTD by email. Follow these steps (if not already done):
Read the instruction guide to make sure you prepare a complete application.
Make electronic copies (scans) of the required documents listed in the Document Checklist
Complete and scan the Application for a Permanent Resident Travel Document (IMM 5524) form
Pay your fees and provide a copy of the receipt.
If you have it, provide your confirmed flight ticket or itinerary for your travel to Canada that clearly shows:
your flight number,
date of travel
arrival airport in Canada.
Send the scanned copy of your application package by email:
In the subject line, put: “PRTD application: (your name)”
Send to:
IRCC.COVIDPRTD-TVRPCOVID.IRCC@cic.gc.ca (this inbox)
Find out what to do if your documents are too large
Due to the impacts of coronavirus disease (COVID-19), we can’t
process applications normally
provide accurate processing times
We’re prioritizing some applications, including
· Canadians trying to return to Canada
· vulnerable people
· people who perform or support essential services
If you have already submitted an incomplete request but meet the above criteria, please resend all documents and information in a single email.