Hi I’m new on this forum I want know in same case ,I have represented . And I want go to India if my copr will come in that time then what I wil do ??The email clearly states that you have to be in Canada to use the online portal. If you are not in Canada, you will have to inform IRCC and ask them to instead send the PPR.
Alternatively, you can return to Canada, and use the portal by confirming your residence in Canada. There is no date, but should be done within 1-2 weeks.