I remember I missed a call from IRCC so i called the call centre, those call centre agent are mostly clueless, they kept giving me wrong and negative information. Even on the day I got my COPR the lady I spoke to when i called IRCC still told me my application is being held due to the travel restrictions as the PPR came before my COPR, so i was worried called to ask why I haven't got mine yet and the instruction on the PPR says "Your dependent should not submit passport until the PA is landed" so my outland dependent could not submit his passport as i have not yet Landed and in less than 10mins after i hung up the call i got COPR.